Administrative Support

The Backbone of Your Business Operations

Free yourself from the daily administrative tasks that consume your time and energy. I provide seamless support to keep your business running smoothly, ensuring that nothing falls through the cracks. From managing your chaotic inbox to organizing your calendar, I handle the details so you can focus on the big picture.

Key Services Include:

  • Inbox & Calendar Management:
    Reclaim your focus as I filter your emails, prioritise messages and manage your schedule.

  • Document Formatting & Preparation: Professional reports, presentations and documents that are polished and on-brand.

  • Client & Stakeholder Follow-up:
    Nurturing your professional relationships with timely and courteous communication.

  • General Administrative Tasks:
    The essential day-to-day support that keeps your business moving forward.

My Services

Customer Service

Your Partner in Client Happiness

Your clients are the heart of your business. I provide friendly, professional and efficient customer service that reflects the high standards of your brand. By handling inquiries and support tickets promptly, I help you build a reputation for excellent service, fostering loyalty and positive reviews.

Key Services Include:

  • Inquiry & Support Ticket Management: Ensuring every client feels heard, with prompt and helpful responses.

  • CRM Updates & Management: Maintaining accurate and up-to-date client records so you always have the information you need.

  • Professional Email Correspondence: Crafting clear and empathetic communications that solve problems and build rapport.

Light Bookkeeping

Financial Clarity and Peace of Mind

Gain a clear and accurate picture of your business finances without the headache of managing it yourself. I handle your essential bookkeeping tasks with the precision and care of a certified professional, so you can stop worrying about spreadsheets and start making informed decisions based on reliable financial data.

Key Services Include:

  • Expense Tracking & Categorization:
    A clear and organized record of where your money is going.

  • Spreadsheet Management & Updates: Keeping your financial data clean, current and easy to understand.

  • Simple Report Preparation: Providing you with the key financial snapshots you need to plan for growth.

  • Certified in QuickBooks, Sage 50 & Xero.